CUSTOMER CARE · DELIVERIES

Delivery & postage.

Considered service for curious collectors. Every object has a story worth telling.

Complimentary UK tracked delivery

Every display is individually prepared and carefully packaged. For UK orders, the price you see includes Royal Mail tracked delivery with compensation cover appropriate to the parcel's declared value.

01 / THE SERVICE

Tracked from dispatch

Orders will be sent via an appropriate Royal Mail Tracked service. We will provide tracking information following dispatch, so you can follow your parcel.

02 / CAREFUL PACKAGING

Prepared for the journey

Framed antiquities and natural-history exhibits require protective packaging. We use padding and robust outer cartons selected for the shape and fragility of each display.

03 / COMPENSATION

Protected in transit

We select a Royal Mail service or appropriate additional cover based on the item's value. Royal Mail compensation limits and exclusions depend on the selected service; we do not promise unlimited insurance.

04 / DELIVERY QUESTIONS

Our correspondence desk

Need help with a delivery or tracking reference? Please contact us, quoting your order number where applicable.

Pre-launch information: Our checkout is not yet open. Exact dispatch timeframes and the applicable Royal Mail service will be confirmed before the first orders are accepted. UK delivery is included in our advertised prices; any non-UK options, if introduced, will be priced separately before payment.

Read our returns and refunds policy →